Last updated: 2 October 2026.
These terms describe the operating rules for Mawaddah Academy’s online Quran, Arabic and Islamic Studies services. Specific tuition, schedules and any special arrangements are confirmed with the learner or guardian before payment.
Enrollment and placement
Registration does not by itself guarantee a particular teacher or time slot. Mawaddah may use a trial or placement review to recommend a level, learning path, class format and teacher based on the learner’s needs and available schedules.
Study plans and tuition
Study plans describe the expected class frequency and monthly session count. Prices are controlled by the academy and may change for future renewals. The applicable tuition is confirmed before payment. No payment is required simply to submit the application form.
Scheduling and time zones
Class times are managed through the academy platform and may be displayed in the user’s local time zone. Learners should check the dashboard for the confirmed schedule and join on time.
Absence, cancellation and rescheduling
Learners can send an absence or reschedule request through the platform. A request is not a confirmed schedule change until it is approved. Private-class changes can be handled individually; group-class schedules normally remain fixed for the group unless the academy confirms otherwise. Any plan-specific make-up or cancellation conditions will be communicated before payment.
Online classroom access
Mawaddah may provide classes through Zoom or Google Meet while the academy website and app remain the main place for schedules, learning records and links. Users are responsible for a suitable device and internet connection.
Learning records
Teachers may record attendance, topics covered, homework, next targets and progress scores. These records are educational guidance and progress indicators; they are not a guarantee of a particular academic or memorization outcome.
Respectful use
Students, families and tutors are expected to communicate respectfully and use academy accounts and classroom links only for their intended educational purpose. Unauthorized access, sharing of private class links, harassment or misuse of the platform may result in restricted access.
Changes and contact
Mawaddah may update these terms as the service develops. Material operational changes should be communicated through the website or academy channels. Questions can be sent to info@mawad.me.